NEW MANAGER TRAINING

BUILDING SKILLS FOR NEW MANAGERS TO EXCEL

Embarking on Your People Management Journey

Taking your first steps into people management can be both exciting and challenging. This course is designed to help you navigate the early days, providing a comprehensive understanding of your role and responsibilities, setting clear expectations, and avoiding common pitfalls.

Course Structure

Delivered virtually over three months, the program includes two facilitated days complemented by a series of online modules. This structure allows you to learn and discuss key concepts while also having the opportunity to apply them in practice before reconvening for the second facilitated day.

What You’ll Learn

Throughout the course, we explore the essential mindset shift required when transitioning into a management role and equip you with the tools to start on the right foot. We focus on you as a manager by:

Exploring Different Management Styles: Understand various approaches to management and identify your unique style.
Self-Reflection: Reflect on your own management qualities and discover what you can offer as a leader.

Additional Learning Through Online Masterclasses

Enhance your skills with online masterclasses covering essential management topics:

What It Means to Be a Manager: Define the role and responsibilities of a manager.
Your Leadership and Management Style: Identify and develop your personal leadership approach.
Challenging Conversations: Learn strategies for handling difficult discussions effectively.
Effective Communication: Master the principles of clear and impactful communication.
Delegation, Time Management, and Project Management: Improve your ability to delegate tasks, manage your time, and oversee projects efficiently.
Working with Diverse Colleagues and Creating an Inclusive Environment: Foster diversity and inclusion within your team.

Practical Application

Throughout the course, there is a strong emphasis on practical actions that you can implement immediately to create meaningful impact. You’ll leave with actionable strategies and insights that will help you succeed in your new managerial role.

Stepping into a manager role can cause stress, reduction in confidence and conflict in the workplace. This course will allow new managers to develop new skills and confidence to understand how to manager, work effectively with their teams and deal impartially with difficult situations.

Who should attend?

Are you new to people management? Or have you been a people manager for a while but are looking to build your skills? Perhaps you are an aspiring manager, or looking to take on more responsibility? If so, this course is for you.

What will you learn?

Understand what to expect in the transition to becoming a people manager
Build your understanding of management roles and responsibilities
Exploring different management styles and what your own unique strengths are as a manager
How to recognize and communicate effectively with different personality styles
How to set meaningful goals which motivate and inspire others to deliver
Navigating feedback and difficult conversations
Prioritizing and managing time effectively – for both yourself and others

Day 1: Understanding the Role of a Manager & Your Leadership Style

1. Defining Leadership and Management:

- What leadership is and isn’t: Understanding the core differences between leadership and management.

- Identifying your leadership and communication style: How your natural tendencies impact your leadership effectiveness.

2. Exploring Management Styles:

- An overview of various management styles and approaches.

- Recognizing your personal management traits.

- Flexing management styles: Adapting to different colleague styles for better outcomes.

3. Authentic Leadership:

- What is authentic leadership, and why it matters in management.

- Being a leader while staying true to yourself.

4. The Mindset Shift - Moving into Management:

- What to expect when transitioning to a managerial role.

- Common challenges and pitfalls to avoid during the transition.

- Your own support network - working with mentors and coaches.

5. Managing difficult conversations, including:

- Managing across generations, including experienced team members with confidence and respect.

- Effective appraisals and performance conversations

- Addressing team members who believe they deserve your role.

Online Modules (15-20 minutes each): Core Management Learning

1. Goal Setting & Motivation:

- How to set clear goals and objectives for your team.

- Aligning goals that motivate and drive performance.

2. Effective Feedback & Performance Management:

- Giving feedback authentically and constructively to drive team performance.

- How to conduct performance conversations that lead to improvement.

3. Inclusive Leadership:

- Leading a diverse team: How to be an inclusive leader and foster a culture of belonging.

4. Time Management & Prioritization:

- Mastering time management and prioritization to balance responsibilities.

5. Cognitive Bias and Leadership:

- Understanding how your brain and biases can affect perceptions and decision-making.

6. Developing Resilience:

- Building personal resilience as a manager and knowing how to seek support.

Day 2: Building Your Managerial Toolkit

1. Learning from Experience:

- Drawing from past experiences to identify both positive and negative management behaviors.

2. Managing Change:

- The psychology behind change and how to effectively manage it within a team.

3. Communication Fundamentals:

- The core principles of effective communication as a manager.

4. Setting Boundaries:

- Transitioning from peer to manager: How to set and maintain professional boundaries.

- Work-life balance: How to set and maintain personal boundaries.

5. Delegation:

- How to delegate effectively to move from a doer to a leader without micromanaging.

5. Looking Forward:

- Mapping out your career development and personal well-being as a leader.

The time commitment for this course is two days in a virtual classroom and a series of online modules. The program runs for 3 months. It is delivered via a 1 day kick off session, followed by a series of online learning modules. The second delivery day is after 2 months, giving delegates a chance to put their learnings into practice and then reflect on the impact and learnings.

Timings and timeezones: This program is delivered for colleagues in the UK/CET timezones ((09.30-15.30 UK / 10.30-16.30 CET)) and also in US/Canada timezones (08.30-14.30 PT / 11.30-17.30 ET).

Cohorts run at the following times:

January to March
- US/Canada - DAY 1: TUESDAY JANUARY 14 , DAY 2: TUESDAY MARCH 11
- UK/CET - DAY 1: TUESDAY JANUARY 14, DAY 2: TUESDAY MARCH 11
April to June
September to November